telephone recording system voice recorder

pc based on telephone voice recorder,advanced softeare,easy to install and manage.

The product explained in detail

 

APP characteristic

 

1,Monitoring people service atttitude,technology level:Examining working ability of service person; Analyzing product problem: Collecting customer’s advice in order to provice with product improvement base.

2,Monitoring enterprise operation and checking utilization rate of call and human resource for high rank people.Can also find action of benefit damage quickly and do some relevant measure to prevent that.Futhermore,phone recording system can make people devote themselves to work and improve working efficiency.Therefore can search new sales potential and orientation,also can provide with unexpected law proof for high rank people.

3,Helping sales know well about customer’s status in time and improving rate of business conclusion so that enterprise can train sales pointedly.

4,Offering evidence directly for some special occasion,also can play these information in the player.

5,Offering effect evidence for other field.

6,Connecting with Group Phone ,PBX,it can do some call charge and record in the extension.

7,Popup the customer’s detailed information.

 

Main function:

1,Software Operation system.

Supports Windows98/2000/NT/XP/2003/Vista Simplified Chinese version,Traditional Chinese version,English Operation system.

2,Unanswered Call

If your telephone line has the CID function , and an incoming call was unanswered, the system would detect the CID and record it automatically .

3,Ulti-way of starting record

The system has Pressure Control,Key Control,Sound Control and so on..Start time of recording can be set freely –can record some duration ,or record whole a day.

4,Direction confirmation

Incoming call and Out-going call number automatically detection.

Remark: If you need caller id function,and your outside line must be have caller id function.

5,Real time monitoring

Can monitor the channel on conversation without any disturbance to the line.

6,Recording circularly Automatically

Can set 4 disk at most, which is harddisk or subarea . When the system operation disk will be fully,system will delete the foremost file automatically.So that the system can operate

7,Backup Automatically

According to the customer’s need,it can back up some important information through this function automatically

8,Call Management

Advanced call management function-Can list ,print and statistical all incoming and outgoing call number .

9,Log Management

The system has the integrity operation log,it can record all of the system operation.

10,Business Management

It can pop up the client’s detail information of incoming call if you add the client information to your information bank.. It also can record your client’s address,telephone number, business record and so on contents.This function becomes your business helper.

11,Extension Record

After the recording system is connected to PBX ,it will record the extension particular information and can designate which extension in not recording status.

12,Long- distance Management(FTP)

It can upload the recording file to Server by FTP upload function,so that you can listen the recording even if you go on errands.

13,Inquire and Listen the recording on the network

If you install Tansonic recording system in one PC,and you can inquire and listen the recording file in the other PC on the Internet.

14,User Management

The system have multilevel user management function, different popedom use different function.